Patient Information

InterX therapy is safe, drug free and non-invasive. Hand-held and battery operated, the InterX products use advanced Interactive Neurostimulation technology to deliver treatment for a variety of medical conditions.

The InterX products are effective for:

  • Acute and chronic pain relief and the resulting increase in range of motion
  • Neuropathic and nociceptive pain
  • Reducing rehabilitation times from sports injuries and other acute trauma
  • Muscle relaxation, reducing muscle cramps and spasms
  • Enhancing neuromuscular re-education

The InterX products carry the European CE mark and is 510(k) cleared by the US FDA as a pain management device.

The InterX products have been safely and effectively used to treat thousands of patients throughout the world.
Both therapists and patients find the InterX products easy to learn and use. In the US and Canada, it is a prescription product and therefore cannot be purchased or used by patients without an order from a licensed healthcare practitioner.

Who can benefit from InterX treatment?
InterX therapy is a safe, non-invasive treatment that can be used on patients of all ages. Consult your physician regarding the InterX treatment approach that is best for your individual medical condition.

To NRG’s knowledge, there have been no reported cases of severe injury due to the use of the InterX products. However, caution should be taken when using neurostimulation devices as they may interfere with other electrical medical devices.

Contact Us for further information about whether InterX therapy is appropriate for you

What should I expect from treatment?
InterX therapy will be delivered by a trained practitioner, often in a clinical or sports setting. Typical treatments last from 15 – 30 minutes and the procedure will involve applying the hand-held device or its remote probes directly to the skin. Treatment will be on the skin of the involved area, and often non-involved areas on the opposite side of the body or the back.

The device may be held stationary or moved along the skin in sweeping motions, depending on the chosen mode of treatment. The sensation the patient may feel a tickling or vibrating sensation, or it may feel like a prickling or fine “needling” sensation. Some people are more sensitive than others to neurostimulation. The way your body responds to the treatment may not be the same as the next person. There is the potential that people who are very sensitive to neurostimulation may temporarily experience discomfort or light-headedness.

The number of treatments needed will depend upon the severity of your condition and how long you have had the problem. Quite often patient’s feel relief after 1 - 3 treatments but complex long standing conditions may require more effort.

The InterX products can be applied independently as a full treatment or concurrently with existing therapy (physical or occupational) activities to meet and enhance therapy goals. The number of visits and duration of treatment is highly dependent upon the complexity of the patient’s medical history and condition, and whether the InterX product is used independently or as a concurrent treatment. Case examples:

  • Acute minor ankle sprain may only require one 15-minute session for a healthy individual when InterX therapy is applied as a concurrent treatment to active therapy.
  • Chronic low back pain and a complicated medical history may experience a 30-minute treatment and require 3-4 treatments per week for 2-3 weeks.
  • Post-operative ACL repair may experience a 15-minute InterX treatment multiple times before each physical therapy session.

Once therapy has begun, it is important to complete the full, recommended treatment course in order to experience optimum relief from symptoms. Neurostimulation activates a physical response, which may increase the sensation of pain for a few hours. Adherence to the full course of treatment will minimize symptoms that a patient may experience during the natural healing process.

How much does InterX therapy cost and is it reimbursable?
The cost of each treatment is set independently by the individual clinic or practitioner.

In the U.S., reimbursement for treatment may be available. Depending upon the kind of treatment you receive with the InterX your healthcare provider will consult with you regarding payment for services. To improve the likelihood that the InterX therapy or home use may be reimbursed, it is recommended that the patients medical record include documentation of the condition(s) that justifies medical necessity. Many payors request that a letter of medical necessity be completed by the treating physician.

Required Documentation
When seeking reimbursement from your insurance company in the US you will need the following information:

  • Prescription from your physician for the InterX device or InterX therapy
  • Diagnosis from your doctor that describes your condition
  • Your diagnosis must include any therapies that have been implemented to treat your pain that have, to date, NOT worked (i.e. medications, surgeries, physical therapy)
  • Documentation from the clinician delivering your InterX therapy detailing your benefit and progress from receiving InterX therapy (include items such as reduced medications, increased range of motion, decreased pain rating, etc.)

*Disclaimer
NRG is providing reimbursement content for informational purposes only. It is the responsibility of the provider of InterX therapy to comply with proper coding procedures. NRG will bear no responsibility or liability for the results or consequences of the above information with regard to Medicare or other third-party payors.

Locating a trained InterX therapist
Contact Us and we will help you find a trained InterX therapist near you.

Buying or renting an InterX product
Contact Us for pricing details, and details of rental or leasing programs that exist in some countries.

InterX compared to other neurostimulation devices
Although it introduces electrical impulses into the body, the InterX products achieve results through an approach that is very different to conventional neurostimulation. You can learn more about the InterX products on our product detail page.

NRG’s commitment to quality and safety
NRG’s management has extensive experience in the healthcare industry and is committed to providing service and products that improve the quality of life for patients and athletes receiving treatment with its products.

Available upon request are numerous resources and references regarding the use and study of InterX therapy.

Contact Us For additional information or supporting documentation